Data We Collect and Why We Use It
When you open an account with winwin88, we collect the information needed to run that account — your name, contact details, login credentials and payment references. When a deposit goes through Touch 'n Go eWallet, Boost or GrabPay, we record the transaction reference and amount so
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your account balance updates correctly; we do not store your e-wallet PIN or full banking credentials on our servers. We also collect device and session data — browser type, screen size, session duration — to keep the mobile experience working as you move between your phone
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and a desktop tab. This technical data is used only to maintain service quality and is not linked to any marketing profiling without your knowledge. Usage data, such as which sections of the platform you visit, helps us fix problems and improve account flows. Players in
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Kota Bharu or anywhere else in Malaysia access the same data protections. Where local law governs your eligibility to use our platform, that same law may affect how certain data rights apply to you. We do not share personal data with unrelated third parties; where we
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work with payment processors like those handling DuitNow or FPX transfers, they receive only the transaction data required to clear that specific payment.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.